Privacy Policy

1. Information We Collect

When you create an account or use BidOrca, we may collect the following information:

• Account information: name, email address, phone number, business name, and trade type.
• Business data: estimates, invoices, client records, price book entries, and job-site photos you upload.
• Payment information: billing details processed securely through Stripe. We do not store credit card numbers on our servers.
• Usage data: pages visited, features used, device type, browser, and IP address.
• Cookies: session cookies to keep you logged in and analytics cookies to improve the product.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve BidOrca's services.
• Generate AI-powered estimates based on your photos and descriptions.
• Process payments and send invoices on your behalf.
• Send transactional emails (e.g., estimate delivery, payment receipts) via Resend.
• Sync data with third-party integrations you enable (e.g., QuickBooks).
• Respond to support requests and communicate product updates.

3. Third-Party Services

BidOrca integrates with the following third-party services, each governed by their own privacy policies:

• Stripe — payment processing and subscription billing.
• Intuit QuickBooks — optional accounting sync for invoices and customers.
• Resend — transactional email delivery (estimate and invoice emails).
• Vercel — application hosting and analytics.

4. Cookies

We use essential cookies to authenticate your session and remember your preferences. We may also use analytics cookies to understand how you use BidOrca so we can improve the product. You can disable non-essential cookies in your browser settings.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it. Anonymized or aggregated data may be retained for analytics purposes.

6. Data Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Access to production databases is restricted and audited. While no system is 100% secure, we take reasonable precautions to safeguard your information.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request a portable copy of your data.
• Opt out of the sale of personal information (we do not sell your data).

To exercise any of these rights, contact us at support@bidorca.com.

8. Children's Privacy

BidOrca is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy, contact us at:

BidOrca
Email: support@bidorca.com